Resume Dirk Bayer writedirk@bigfoot.com 301-330-7752 Web Dev, Help Desk, Info Sys, Database, Foreign Language Technology, Translation, Editing, Technical Writing --------------------------------------------- EXPERIENCE 8/2001 - 2/1/2002 GXS (via Staffing Alternatives, Inc.) Gaithersburg, MD __Rail Marketplace Admin__ Registered new accounts, verified account status, tested system integrity, and prepared e-commerce trading events. --------------------------------------------- 2/2001 - 8/2001 TPN Register/GXS (via Staffing Alternatives) Gaithersburg, MD __Content Analyst, Translator__ Transformed content, edited the German translation of the data dictionary and synonym pairs, and remapped both. Wrote and remapped synonym guidelines. --------------------------------------------- 4/1998 - 10/1999 Strategic Resources Inc. Falls Church, VA __Web Developer__ Created and maintained new sites, and cleaned up/maintained old sites for a section of NASA HQ and the FDA. Designed interactive systems, and ran on-line surveys. Mostly used: HTML, graphics, Javascript, some PERL. Software: Allaire HomeSite (code editor), Symantec Visual Page (WYSIWYG tool), Adobe PhotoShop, GIF Animator, MS Office, Webforms(tm), ftp clients, and others. --------------------------------------------- 9/1997 - 4/1998 General Electric Information Services (GEIS) Rockville, MD (Now GXS in Gaithersburg, MD) __Help Desk Analyst__ Provided telephonic help desk support for hardware, software, network, mainframe, and ESD problems to Philip Morris' sales representatives and administrators, a nationwide work force of about 3000. Tiers 1 and 2. Job tracking, escalation, followup, etc. with Vantive. --------------------------------------------- 8/1993 - 8/1997 Translingua, Inc. Columbia, Maryland __Information Systems Specialist__ Provided tech support for the company, including but not limited to: Installing, configuring and maintaining hardware, software, LAN, and Internet services. Converting documents and data. Building and maintaining databases. Management of and tech support for software localization projects. Developed a terminology database able to handle all written human languages with font control, formatted data export, and auto-translation. --------------------------------------------- EDUCATION 1998 Masters Degree Medical College of GA - Augusta, Georgia 1984 Bachelors Degree University of Karlsruhe - Germany TECHNOLOGY Mac, PC, mainframe terminals / LAN / Internet / programming, scripting, user interface design (Javascript, HTML, Hypercard, FutureBASIC, MS Word Macros, etc.) / database (Hypercard, MultiTerm, IBM Translation Manager) / BBS / applications (MS Office, QuarkXPress, PhotoShop, Symantec Visual Page, Allaire HomeSite, many others) / job tracking (Vantive) LANGUAGES English, German, Spanish